Privacy Policy – CASABOOKING IMMOBILIER
Last updated: 25/11/2025
Casabooking Immobilier is committed to protecting your personal data. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what your rights are under the General Data Protection Regulation (GDPR) and French data protection law.
1. Who are we?
Casabooking Immobilier SASU
D4 Résidence Les Vignettes
13127 Vitrolles, France
Email: contact@casabooking.com
Phone: +33 (0)465 84 75 64
2. What personal data do we collect?
We only collect the information necessary for our services.
■ When you make a booking or request information:
✓ Full name
✓ Email address
✓ Phone number
✓ Billing address
✓ Stay information (dates, number of guests, property details)
■ When you use our website:
✓ Technical cookies and analytics cookies
✓ IP address (anonymized where possible)
■ When you subscribe to our newsletter or promotional offers:
✓ Name
✓ Email address
We never collect or store: financial data (handled only by secure payment providers), sensitive data, or health-related data.
3. Why do we collect this data? (Legal basis under GDPR)
We use your personal data for the following purposes:
■ Contractual necessity
✓ Managing your booking
✓ Sending essential information before, during, and after your stay
✓ Billing and accounting
■ Legitimate interest
✓ Improving our services
✓ Ensuring website security
✓ Fraud prevention
■ Your consent
✓ Sending newsletters or promotional communications
✓ Non-essential cookies
You may withdraw your consent at any time.
4. Who do we share your data with?
We only share data when necessary and with trusted partners:
✓ Property owners (only the information required to manage your stay)
✓ Technical service providers (booking systems, PMS, email tools)
✓ Legal authorities if required by law
We never sell your personal data.
All partners are GDPR-compliant.
5. How long do we keep your data?
■ Booking data: 5 years (legal accounting requirement)
■ Newsletter data: until you unsubscribe or 3 years of inactivity
■ Cookies: maximum of 13 months
6. Your rights
Under GDPR, you have the right to:
✓ Access your data
✓ Correct inaccurate data
✓ Request deletion (“right to be forgotten”)
✓ Object to processing
✓ Request data portability
✓ Withdraw consent at any time (newsletter, cookies)
✓ File a complaint with the CNIL (French data protection authority)
To exercise your rights:
📩 privacy@casabooking.com
7. Data security
We use appropriate technical and organizational measures to protect your personal data from:
✓ Unauthorized access
✓ Loss or theft
✓ Disclosure
✓ Alteration or misuse
8. Cookies
Our website uses:
■ Essential cookies (required for proper functioning)
■ Analytics cookies (performance and usage statistics)
■ Third-party cookies (booking platforms and tools)
A cookie banner allows you to accept or refuse non-essential cookies.
9. Changes to this policy
This policy may be updated over time. The latest version will always be available on our website, with the effective date listed above.
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